Terms & Conditions

Preamble

These Terms and Conditions govern the contractual relationship between Lilia Technologies GmbH, Kalmünzergasse 5, 93047 Regensburg, Germany ("we"/"us") and users of the LILIA app and web services ("you").

Our Privacy Policy and the Subscription Policy (subscriptions, cancellation, withdrawal/refunds) form an integral part of these Terms.

Scope, Definitions

These Terms apply to all free and paid services of the LILIA app and web services.

“Consumer” means any natural person acting for purposes which are outside their trade, business or profession. “Business customer” means any natural or legal person acting for purposes relating to their trade, business or profession.

Contracting Party, Contact

The contracting party is Lilia Technologies GmbH, Kalmünzergasse 5, 93047 Regensburg, Germany. Email: support@mylilia.de, Phone: +49 151 59480656.

Description of Services, System Requirements

We provide a learning app and related web services. The specific features may differ by plan (free/paid) and are shown during checkout and in your account.

A compatible device, current operating system and internet access are required; any related costs are borne by you.

Minimum Age, Account, SSO

Our services are primarily intended for adults. Individuals under 16 may use the app only with parental consent.

An account is required for advanced features. Sign‑in may be via email/password or SSO (e.g., Google, Apple, Facebook).

Subscriptions, Prices, Payments

Subscriptions may be monthly or yearly; prices are shown at checkout (incl. VAT for consumers; net for businesses where applicable).

Payments are processed via app stores (Google/Apple) or providers such as PayPal. The respective provider’s terms apply in addition.

Details on trials, renewal, cancellation, withdrawal and refunds are set out in the Subscription Policy.

Supply of Digital Content & Updates

Digital services are provided immediately after conclusion of the contract unless indicated otherwise.

We provide necessary security and functionality updates. You are required to install available updates.

Licence

We grant you a non‑exclusive, non‑transferable, non‑sublicensable licence to use the app and content during the term as permitted by these Terms.

You must not reproduce, distribute, publicly display, modify beyond the agreed scope, reverse engineer (except as permitted by law) or circumvent technical protection measures.

Acceptable Use

You must not use the services unlawfully, circumvent security features, distribute malware, harass others, infringe third‑party rights or use the services in a way that impairs their integrity or availability.

We may suspend or terminate accounts and remove content in case of violations, as permitted by law.

User Content

Where you upload/create content, you warrant that you hold the necessary rights and that no third‑party rights (e.g., copyright, trademarks, privacy rights) are infringed.

You grant us the rights necessary for the term to store, process, transmit and display the content as part of the services.

Third‑party Services

Our services may integrate third‑party features or content (e.g., SSO providers, mapping/payment services). The respective providers are responsible for their own terms and privacy practices.

Availability, Maintenance

No specific availability level is owed; temporary limitations may occur due to maintenance, further development or disruptions. We aim for continuous availability.

We notify planned maintenance with reasonable advance notice.

Support

Support is provided via email at support@mylilia.de. Response times may differ by plan.

Changes to Services and Terms

We may adapt or add features where reasonable for you and without adversely affecting essential contractual obligations.

We may amend these Terms for good cause (e.g., legal changes, new features, security reasons) where reasonable. We will inform you in due time. If you do not object within the notified period, the changes are deemed accepted. We will specifically inform you about the right to object.

Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act, and where a guarantee has been assumed.

For simple negligence we are liable only for breach of essential contractual obligations (cardinal duties) and limited to the typical, foreseeable damage. Otherwise, liability for simple negligence is excluded.

The above limitations also apply in favour of our legal representatives and vicarious agents.

Warranty, Consumer Rights

Statutory warranty rights apply. For business customers, the warranty period is limited to 12 months from provision, unless mandatory law provides otherwise.

Termination

Irrespective of ordinary termination of subscriptions (see Subscription Policy), either party may terminate for cause. Good cause includes serious or repeated violations of these Terms.

Set‑off, Assignment, Transfer

You may exercise a right of retention or set‑off only with undisputed or finally adjudicated claims.

We may transfer rights and obligations under this contract to companies within the same group. You will be informed in advance.

Privacy

For details on how we process personal data, see our Privacy Policy at /datenschutz (#app/#website/#unternehmen).

App‑store Specific Terms

For downloads/purchases via app stores, the respective store terms apply in addition. Apple/Google are not parties to these Terms unless their terms stipulate otherwise.

Refunds for app‑store purchases follow the store’s refund policies.

Dispute Resolution, ODR

The European Commission provides a platform for Online Dispute Resolution (ODR): https://ec.europa.eu/consumers/odr/

We are not obliged and as a rule not willing to participate in dispute resolution before a consumer arbitration board.

Governing Law, Venue

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, mandatory protections of their country of residence remain unaffected.

If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is Regensburg.

Final Provisions

If any provision is or becomes invalid, the remaining provisions shall remain valid. The statutory provisions shall apply in place of the invalid provision.

Effective date: 2025-08-27